CRM & Automation for Medical Practices and MedSpas
MedSpas and medical practices need seamless scheduling, consistent patient communication, and strong local reputation. Scalvera gives you one platform: booking and reminders, a unified inbox for email and SMS, AI for after-hours engagement, and Google review requests—so front desk and marketing work as one.
What You Get
A single platform to manage patient booking, communication, reputation, and marketing.
- Online appointment booking for consultations, treatments, and follow-ups
- Automated appointment reminders via SMS and email to reduce no-shows
- Patient communication inbox — email, SMS, and web chat in one view
- Automated Google review requests sent after appointments
- AI chatbot to handle after-hours inquiries and appointment requests
- Marketing campaigns for promotions, seasonal offers, and re-engagement
Common Problems We Fix
- Patients call to book but reach voicemail during lunch or after hours
- No-show rates are high because reminders are manual or inconsistent
- Review count is low compared to competitors in your area
- Marketing promotions are sent manually and sporadically
- Front desk staff spend too much time on phone calls that could be automated
- Patient inquiries from website, Instagram, and Google go to different inboxes